Support outsourcing for web hosts
Your hosting support desk, staffed and ready around the clock.
We give hosting companies extra hands: phone, chat and email support agents who already know servers, control panels and billing — so your customers get answers fast.
Support on every channel
Pick one channel or all three — we scale with your customer base.
Phone support
Trained agents answer your customers' calls under your brand name.
Live chat
Fast, friendly chat replies that turn visitors into customers and solve issues.
Email & tickets
L1/L2 ticket handling in WHMCS, helpdesks and your own systems.
What our agents handle
Technical support
cPanel/WHM, Plesk, DirectAdmin, DNS, email, VPS and dedicated servers.
Billing support
Invoices, renewals, refunds, upgrades and payment disputes.
Abuse & security
Malware, spam and abuse report handling.
Team management
SOPs, quality checks and reporting so you stay in control.
Ready to scale your support desk?
Tell us about your hosting business and we'll build a plan around it.